Terms and Conditions for Cleaners
Introduction
Welcome to Cleaner On Go. By joining our platform as a cleaner, you agree to comply with and be bound by the following terms and conditions.
Registration and Approval
- Eligibility: To register as a cleaner, you must be at least 18 years old and possess the necessary documentation, including liability insurance and proof of address.
- Approval: Upon submitting your documents, Cleaner On Go will review your application. Approval is at our discretion and you will be notified upon acceptance.
Provision of Services
- Service Area: You may provide cleaning services within the area radius specified in your profile.
- Quality of Service: You agree to perform all cleaning services with reasonable skill and care.
- Professional Conduct: Maintain a high standard of professionalism, including punctuality, courtesy, and adherence to client specifications.
Fees and Payment
- Service Fees: Pricing for services is set by Cleaner On Go and will be communicated to you during registration. Prices are subject to change with notice.
- Payments: Payments will be processed through the Cleaner On Go platform and will be transferred to your designated account on a regular basis.
Liability
- Insurance: You must maintain valid liability insurance at all times.
- Indemnity: You agree to indemnify Cleaner On Go from any claims arising from your provision of services.
Termination
- Termination by Cleaner On Go: We reserve the right to terminate your access to the platform at any time for any reason, including breaches of these terms.
- Termination by Cleaner: You may terminate your account by providing written notice to Cleaner On Go.
Changes to Terms
Cleaner On Go reserves the right to modify these terms at any time. You will be notified of any changes, and continued use of the platform constitutes acceptance of the new terms.
Contact Us
For any questions or concerns, please contact us at:
Terms and Conditions for Users
Introduction
Welcome to Cleaner On Go. By using our platform to book cleaning services, you agree to comply with and be bound by the following terms and conditions.
Registration
- Account Creation: To book cleaning services, you must create an account and provide accurate personal information.
- Confidentiality: You are responsible for maintaining the confidentiality of your account details.
Booking and Payments
- Booking: Services can be booked via the Cleaner On Go mobile app. You will receive confirmation upon successful booking.
- Payments: Payments must be made through the platform at the time of booking. Pricing for services is set by Cleaner On Go.
Cancellations and Refunds
- Cancellation by User: You may cancel a booking within the timeframe specified in the app. Refunds will be processed according to our cancellation policy.
- Cancellation by Cleaner: In the event a cleaner cancels, Cleaner On Go will endeavor to find a replacement or offer a refund.
Use of Services
- Access: Ensure that the cleaner has access to your property at the scheduled time.
- Safety: Inform the cleaner of any potential hazards in your home.
Liability
- Cleaner On Go’s Liability: We are not liable for any damages or losses arising from the services provided by cleaners.
- User’s Liability: You agree to indemnify Cleaner On Go from any claims arising from your use of the platform.
Termination
- Termination by Cleaner On Go: We reserve the right to terminate your access to the platform at any time for any reason, including breaches of these terms.
- Termination by User: You may terminate your account by providing written notice to Cleaner On Go.
Changes to Terms
Cleaner On Go reserves the right to modify these terms at any time. You will be notified of any changes, and continued use of the platform constitutes acceptance of the new terms.
Contact Us
For any questions or concerns, please contact us at:
